American Made Technology | Patent Pending

Terms of Service

Welcome to the SHO Industries Website.

Please read these terms and conditions carefully. By your use of this Website, you agree to be bound by and comply with the terms and conditions below. These terms and conditions are subject to change without notice, from time to time in our sole discretion. We will notify you of amendments to these terms and conditions by posting them to this Website. If you do not agree with these terms and conditions, please do not access or use this Website. 

Disclaimer of Warranty
ALL CONTENT, MATERIALS, PRODUCTS, SERVICES AND INFORMATION MADE AVAILABLE ON OR THROUGH THIS WEBSITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT REPRESENTATIONS, WARRANTIES OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED. AS SUCH, YOUR USE OF THIS WEBSITE IS AT YOUR OWN RISK. SUBJECT TO THE FOREGOING, SHO INDUSTRIES DISCLAIMS ALL IMPLIED WARRANTIES INCLUDING, WITHOUT LIMITATION, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, AND ALL EXPRESS WARRANTIES EXCEPT THOSE EXPLICITLY MADE IN THESE TERMS AND CONDITIONS. SHO INDUSTRIES MAKES NO REPRESENTATION THAT THE INFORMATION OR CONTENT CONTAINED ON THIS WEBSITE, YOUR RESULTS IN USING THIS WEBSITE, OR THE SERVICE ITSELF WILL BE ACCURATE, VALID, RELIABLE, COMPLETE, TIMELY OR AVAILABLE OR THAT IT DOES NOT VIOLATE OR INFRINGE THE RIGHTS OF ANY THIRD PARTY. SHO INDUSTRIES DOES NOT WARRANT THAT THE CONTENT, MATERIALS, PRODUCTS, SERVICES AND INFORMATION MADE AVAILABLE TO YOU THROUGH THIS WEBSITE, THEIR SERVERS, OR E-MAIL SENT FROM SHO INDUSTRIES WILL BE UNINTERRUPTED, ERROR FREE, FREE OF VIRUSES OR OTHER HARMFUL AGENTS OR COMPONENTS, SECURE OR TIMELY. SHO INDUSTRIES MAKES NO REPRESENTATION AND SPECIFICALLY DISCLAIMS ANY WARRANTY REGARDING ANY SITE LINKED TO THIS WEBSITE. SHO INDUSTRIES DOES NOT WARRANT, GUARANTEE OR ENSURE THE QUALITY OF ANY PRODUCT OR SERVICE PROVIDED BY ANY AFFILIATE OR MERCHANT.
THIS DISCLAIMER BY SHO INDUSTRIES IN NO WAY AFFECTS THE TERMS OF ANY MANUFACTURER’S OR THIRD PARTY SELLER’S WARRANTY, IF ANY, RELATED TO THE GOODS PURCHASED VIA THIS WEBSITE. TITLE TO GOODS AND MERCHANDISE IS RETAINED BY THE SELLER UNTIL THE GOODS AND MERCHANDISE ARE PAID FOR BY THE PURCHASER, AT WHICH TIME TITLE PASSES TO THE PURCHASER.
CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.


Limitation of Liability
YOU AGREE THAT, EXCEPT AS OTHERWISE PROVIDED UNDER APPLICABLE LAWS INCLUDING, BUT NOT LIMITED TO, THE LAWS OF THE STATE OF NEW JERSEY, NEITHER SHO INDUSTRIES NOR ITS AFFILIATES, NOR THE DIRECTORS, OFFICERS, OWNERS, EMPLOYEES, AGENTS, CONTRACTORS, REPRESENTATIVES, SUCCESSORS OR ASSIGNS OF EACH, SHALL BE LIABLE FOR ANY DAMAGES WHATSOEVER ARISING OUT OF OR RELATED TO THE USE OF, ACCESS TO, RELIANCE ON, OR INABILITY TO USE, THIS WEBSITE OR ANY OTHER WEBSITE LINKED TO THIS WEBSITE. THIS WAIVER OF LIABILITY APPLIES TO DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE, EXEMPLARY, STATUTORY OR OTHER DAMAGES YOU OR OTHERS MAY SUFFER, AS WELL AS DAMAGES FOR LOST PROFITS, LOST REVENUE, LOST GOODWILL, BUSINESS INTERRUPTION OR THE LOSS OF DATA OR INFORMATION, EVEN IF SHO INDUSTRIES IS NOTIFIED IN ADVANCE OF THE POTENTIAL FOR ANY SUCH DAMAGES AND REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), WARRANTY, STRICT OR PRODUCT LIABILITY OR OTHERWISE. YOU SHALL HAVE NO RIGHT OR AUTHORITY TO HAVE ANY CLAIMS LITIGATED ON A CLASS ACTION BASIS (AS A CLASS MEMBER, CLASS REPRESENTATIVE, OR OTHERWISE) NOR SHALL YOUR CLAIM BE JOINED WITH OTHER CLAIMS.


Trademarks and Copyrights
You agree that all content appearing on this Website including, but not limited to, code, trademarks, service marks, trade names, graphics, images, text, audio clips, button icons, digital downloads, data compilations and computer software are the sole property of SHO Industries or its partners and suppliers, and protected by United States and international copyright laws. The compilation of all content on this Website is the exclusive property of SHO Industries and protected by United States and international laws. All software used on this site is the property of SHO Industries or its software suppliers and protected by United States and international copyright laws. Users are granted permission to browse and use the SHO Industries Website for its intended purpose, which is for your use only as a consumer. Any other use including, but not limited to, the reproduction, duplication, modification, distribution, sale, transmission, republication, removal, deletion, addition, framing, display, or performance of the content on this Website or the exploitation in any other manner of any of the content of this Website, in part or in whole, is strictly prohibited. Except as expressly authorized in writing, the use or misuse of any trademarks, service marks, trade names, logos, text, images, graphics, intellectual property or content from this Website is strictly prohibited.
SHO Industries does not grant, by implication or otherwise, any license or right to use any trademark, service mark, trade name or logo, or the content displayed on this Website, without the prior written consent of SHO Industries. SHO Industries prohibits the use of the SHO Industries’ logo or other proprietary graphics or trademarks as a link to any Website unless the creation of such a link is approved in advance, and in writing, by SHO Industries. Registered and unregistered proprietary information is owned and held by SHO Industries and its licensors and, therefore, you may be liable for infringement or misappropriation or other legal action to the fullest extent of the law if you misuse this Website in any form, either mentioned or unmentioned.
SHO Industries is a trademark or trade dress in the United States and/or other countries. SHO Industries’ trademarks and trade dress may not be used in connection with any product or service that is not SHO Industries’, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits SHO Industries. All other trademarks not owned by SHO Industries that appear on this Website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by, SHO Industries.


Third Party Websites
You agree that SHO Industries encourages you to exercise discretion browsing the internet. Our Website, products or services may direct you to sites containing information that some people may find offensive or inappropriate. Any such link is provided solely as a convenience to you. SHO Industries and its affiliates make no representation or warranty about the legality of any third party Website, nor about its accuracy, content, products or services. Any such Website is independent from SHO Industries has no control over, or responsibility with respect to, the information provided or activities undertaken by any such Website. A link between SHO Industries and another Website further does not mean that SHO Industries endorses, recommends, sponsors or approves that Website. Linking to off-site pages is done at your own risk, requiring you to make your own independent decisions regarding your interactions or communications with any other Website. SHO Industries expressly disclaims any responsibility or liability for any damage, loss, or injury arising out of the activities of any third party, the goods or services offered or the content displayed by any such third party not under the SHO Industries domain.


Use Restrictions
You agree that you will not use this Website for certain commercial or political purposes including, but not limited to, advertising or soliciting funds; to monitor, gather or copy content on this Website by using any robot, “bot”, spider, crawler, spyware, engine, device, software, extraction tool, or any other automatic device, utility or manual process of any kind; to frame or utilize framing techniques to enclose any trademark or other proprietary information including, but not limited to, any images, text, or page layout; to use any meta tags or any other “hidden text” utilizing SHO Industries’ name or any trademarks; to engage in any activity that interferes with a user’s access to the Website or the proper operation of this Website. You may not modify, reproduce, duplicate, copy, distribute, sell, resell, publish, license, visit or otherwise exploit this Website for any commercial purpose. You also agree that in using this Website you will not impersonate any person or entity.


Confidential Information
You acknowledge that, as part of a transaction undertaken pursuant to this Website, you may have access to information including, but not limited to, intellectual property (including, without limitation, any information relating to improvements, methods and processes, know-how, concepts, designs, ideas, prototypes, models, samples, formulations, trademarks, trade names, writings, notes, collectively “Intellectual Property”), business information and plans, concepts and expressions, which are proprietary to and/or embody the substantial creative efforts of SHO Industries (collectively “Confidential Information”). You agree to maintain the Confidential Information in strict confidence and to protect the Confidential Information in the same manner that you protect your own proprietary and confidential information of like kind. You agree not to use, disclose, or permit any other person or entity access to the Confidential Information without the prior written consent of SHO Industries, and you shall be liable to SHO Industries for any such use, disclosure or access. As an exception to these obligations and not to be considered a breach of this Agreement, you may disclose the Confidential Information solely as necessary to comply with a legal order or governmental regulation, provided that you provide SHO Industries with sufficient prior notice and assistance to allow it to attempt to limit any such disclosure.
Unlawful Conduct
You agree that you are prohibited from posting or transmitting to our Website any unlawful, threatening, libelous, defamatory, obscene, scandalous, inflammatory, pornographic or profane material, or any other material that could give rise to any civil or criminal liability under the law, as well as anything in contravention of these Terms and Conditions. SHO Industries reserves the right to seek all remedies available at law and in equity for violations of these Terms and Conditions, including the right to block access from a particular internet address to this Website.


Termination of Use of This Website
You agree that any violation of these Terms and Conditions, the unauthorized use of this Website, content materials and intellectual property as well as any fraudulent, abusive or otherwise illegal activity shall be grounds for termination of your right to access, browse and use this Website. SHO Industries reserves the right to terminate or suspend your access to this Website and its content and use at any time, with or without notice, at SHO Industries’ discretion. Should your access to this Website be terminated, you are prohibited from accessing this Website under a new name unless expressly invited to do so by SHO Industries.


Product Descriptions
SHO Industries attempts to be as accurate as possible. However, SHO Industries does not warrant that product descriptions or other content of this Website is accurate, complete, reliable, current or error free.


Limited Availability and Price
The prices for our products are subject to change without notice. In the event a product or service is listed at an incorrect price due to a typographical error or an error in pricing information received from a third party, SHO Industries shall have the right to refuse or cancel any orders placed for product or service listed at the incorrect price. SHO Industries shall have the right to limit the number of items sold and/or purchased through this Website. SHO Industries shall have the right to refuse or to cancel any order whether or not the order has been confirmed and the money has been received by SHO Industries. If the buyer’s money has already been received by SHO Industries and the order is cancelled, SHO Industries shall immediately return the money to the buyer.


Product Compliance and Suitability
Different jurisdictions have varying laws, codes and regulations governing the construction, installation, and/or use of products for a particular purpose. Certain products may not be available for sale in all locales. SHO Industries does not guarantee compliance or suitability of any of the products that it sells with any laws, codes or regulations, nor does it accept any responsibility for the construction, installation, and/or use of any of its products. It is your responsibility to review the product’s application and all applicable laws, codes and regulations for each applicable jurisdiction in order ensure that the construction, installation, and/or use involving our products are compliant.


Return Policy
All SHO Industries’ Rosin Roller™ machines are provided with a LIFETIME warranty, which begins upon product delivery. During that time period, SHO Industries will supply parts, free of charge, for anything that breaks. If the machine is damaged beyond repair requiring a return, SHO Industries will cover the cost of shipping and send out a new machine. Under no circumstances are returns accepted on our line of Rosin Roller™ machines.
SHO Industries shall accept returns, other than for its Rosin Roller™, only within thirty (30) days of the date of purchase of regularly priced products. Sale priced products shall not be eligible to be returned and refunded. The product shall be eligible for a return ONLY if it is unused, it is in the same condition in which you received it, it is returned in the original packaging, and it is accompanied by a receipt or proof of purchase. Return your product by mailing it to us at 1242 Valencia Street, Los Angeles, CA 90015. In the event that the product you are returning has a value in excess of $75, we recommend your using a trackable shipping service and/or purchasing shipping insurance, inasmuch as SHO Industries does not guarantee that it will receive your returned product. You shall be responsible for paying all shipping costs incurred in returning your product to us, which shipping costs are non-refundable. If you are entitled to a refund, the cost of return shipping shall be deducted from your refund.
Upon receipt and inspection of your returned product, SHO Industries will send you an email notifying you that we have received your returned item and whether or not your refund has been approved or rejected. In the event that your refund has been approved, SHO Industries will process your refund and a credit will be applied to your credit card or original method of payment. In the event that you have not received a refund that SHO Industries notified you had been approved, you should first check your bank account. If that is not successful, you should contact your credit card company since it may take some time before a refund is processed and posted. If after attempting all of this you still have not received your refund, then please contact us at support@shoindustries.com.
SHO Industries shall only replace its products in the event they are defective or damaged. If you need to exchange one of our products for the same product, please send us an email at support@shoindustries.com and then send your defective or damaged product to us at 1 Farmers Ave., Bethpage, New York US 11714. The amount of time that it may take your exchanged product to reach you may vary dependent upon where you live.
In the event that your product was designated as a gift at the time of purchase and was shipped directly to you, you will receive a gift credit from SHO Industries for the value of your returned product. Upon our receipt of the returned product, SHO Industries will mail a gift certificate to you. In the event that your product was not designated as a gift at the time of purchase, or the purchaser of the gift had the product shipped to themselves, SHO Industries will send a refund to the gift giver who will then discover that you returned the product.


Purchasing Products
Anyone utilizing our Website to purchase any products shall be bound by all of these Terms and Conditions. Additionally, they shall be bound by the following terms and conditions:
1. SHO Industries shall not be responsible for any actions or conduct of a buyer purchasing any products through this Website.
2. SHO Industries shall not have any liability to a buyer of any of our products in the event that any damage is sustained while the product is in transit.
3. SHO Industries shall not have any liability in the event that any person whatsoever is injured, or any property is damaged, while any product purchased through this Website is in transit.
4. SHO Industries shall not have any liability in the event that any person whatsoever is injured, or any property is damaged, while utilizing any products purchased through this Website.
5. You shall provide SHO Industries with current, complete and accurate purchase, account and contact information for all purchases made through our Website and you shall guarantee the accuracy of such information. In the event a transaction is cancelled due to inaccurate or inauthentic information provided by you, you shall be responsible for any and all expenses incurred by SHO Industries arising from the cancellation. In the event that you provide false or inaccurate information, SHO Industries reserves the right to remove your account and to bar you from using this Website.

Revisions
SHO Industries may, in its sole discretion, and with or without notice to you, make changes to, or discontinue, any aspect of this Website including, without limitation, any content, products, services or prices offered through this Website. SHO Industries shall not be liable to you or any third party should it exercise this right to modify or discontinue this Website. SHO Industries also reserves the right to revise, at its sole and absolute discretion, the Terms and Conditions of this Website at any time. All revisions will be posted on these Terms and Conditions and will be effective immediately upon its posting. By surfing, using, browsing or purchasing on this Website, you are deemed notified and bound by any changes to these Terms and Conditions. If you do not accept these revisions to the Terms and Conditions, then you must immediately stop using this Website. We encourage users to review these Terms and Conditions each time you visit this Website to remain informed of any changes to them. Any revisions to these Terms and Conditions will not apply retroactively to disputes arising prior to the adoption of the revisions.

Electronic Communications
When you visit this Website or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
Consent
By accessing, browsing and/or using this Website, you acknowledge that you have read, understood and agree to be bound by these Terms and Conditions and you agree to comply with all applicable laws and regulations. If you do not agree to these terms then please do not use this Website.

Privacy Policy
The privacy of those who visit our Website is of primary concern to SHO Industries. We adhere to the highest ethical standards of the industry. By using this Website, you agree that you have reviewed and accepted our privacy policy. We automatically gather some data from everyone who visits our Website, while other information is obtained at the discretion of the individual. Our sole purpose in doing this is to enhance the experience of individual visitors to our Website. None of this information is shared with outside parties other than companies we employ to perform functions on our behalf, to whom limited data is given as is necessary in order to complete a transaction or to maintain or relationship with you.

Cookies
SHO Industries reserves the right to store information on your computer in the form of a cookie or similar file for purposes of modifying this Website to reflect your preferences. Cookies allow us to respond to you as an individual, thus allowing us to personalize, customize and quickly process and complete your experience without having to continually request the same basic information from you. Cookies do not give us access to your computer or any information about you, other than the data that you choose to share with us, and are not used to store any personal information such as name, address or payment information.

Disclosure to Authorities
SHO Industries cannot guarantee that all private communications and other personally identifiable information will never be disclosed in ways not otherwise described in these Terms and Conditions. We reserve the right, and may be forced, to disclose any and all information to government bodies or government officials or third parties under certain circumstances or third parties may unlawfully intercept or access transmissions or private communications. As such, you authorize SHO Industries to disclose any and all information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate, in connection with any investigation of fraud, intellectual property infringements or other activity that is, or may be, illegal or that may expose SHO Industries to legal liability.

Indemnification
You agree to indemnify, defend and hold harmless SHO Industries, its affiliates, subsidiaries, officers, directors, owners, employees, agents, contractors, licensors and licensees, representatives, successors or assigns, from all damages, liabilities, costs and expenses, including reasonable attorneys’ fees, on account of any claim, suit, action, demand or proceeding made or brought against any of the aforementioned parties, or on account of the investigation, defense or settlement thereof, arising in connection with your use of this Website including, but not limited to, any misrepresentations, or inaccurate or unauthentic information, provided by you.

Enforceability, Governing Law and Jurisdiction
These Terms and Conditions constitute the entire agreement between you and SHO Industries. In the event that any of the terms or provisions of these Terms and Conditions shall be held by a court of competent jurisdiction to be unenforceable, then such terms or provisions shall be construed, as nearly as possible, to reflect the intentions of the parties with the other terms and provisions remaining in full force and effect.
Your access to and use of this Website, and these Terms and Conditions, are governed and construed in accordance with the laws of the State of New York, without regard to its conflicts of law provisions. Any action against SHO Industries arising from, or relating to, your access to and use of this Website and the provisions of these Terms and Conditions must be brought by you exclusively in the state and federal courts located in ¬¬¬¬¬¬Nassau County, State of New York. You consent and submit to the exclusive personal jurisdiction and venue of the state and federal courts located in Nassau County, State of New York, for the adjudication of all claims by SHO Industries against you arising from, or relating to, your access to and use of this Website and the provisions of these Terms and Conditions. You agree to waive any and all objections that you may have to New York law as the governing law and to the sole and exclusive venue being Nassau County, New York. If you do not agree to these terms then you must immediately cease using this Website and its services. Your continuing to use this Website and its services will constitute your consent to these terms.
SHO Industries’ failure to exercise or enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision unless acknowledged and agreed to by SHO Industries in writing. You acknowledge and agree that you will not seek to litigate any claims against SHO Industries or any of its affiliates on a class action or representative party basis and that you shall pursue such claims solely on an individual basis.

Limitations on Actions
Any action concerning any dispute that you may have with respect to, arising out of, or in connection with this Website must be commenced within one (1) year after the cause of the dispute first arises, and your failure to do so shall permanently bar any cause of action that you may have.
Your Representations
You represent that you are 18 years of age or older and that you are not under any legal or other disability which limits your ability to comply with these Terms and Conditions.